How to do it Sell through AI
Check the two routes that show Shopify products in ChatGPT
Why can a product appear in ChatGPT web answers but not shopping results, or the reverse?
- This applies when:
- You need to keep, remove, or diagnose a product's Shopify Catalog route to ChatGPT separately from its public-web route.
- Nothing to do right now:
- You are trying to guarantee placement in a ChatGPT result, or the product is B2B-only and excluded from agentic storefronts.
- What to do:
- Choose one intent: keep both routes, leave Shopify Catalog while keeping the public page, or hide the product from both routes.
Sources checked August 22, 2026